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Popular Topics
- What is the difference compared to the previous model (K01H)?
- What colors does the BALMUDA The Toaster Pro come in?
- Are the colors different from the previous model (K01H)?
- Where can I see actual units before purchase (pre-order period)?
- Are there any restrictions on the thickness of bread or the height of dishes?
- What kind of dishes can be used with Salamander Grill Mode?
- Cleaning Frequency
- What are the recommended uses (best foods and cooking methods) for Salamander Grill Mode?
- Are there any special precautions for Salamander Grill Mode?
- Can I cook with just Salamander Grill Mode?
- What are the minimum and maximum timer settings for Salamander Grill Mode?
- Can I use Salamander Grill Mode continuously?
- Why am I not seeing results with Salamander Grill Mode?
- What is the difference between Salamander Grill Mode and 450°F (Oven Mode)?
- What is a "salamander"? What is Salamander Grill Mode?
- My food burned when I used Salamander Grill Mode on the minimum setting.
- When water is added, it makes a sizzling sound.
- The center of the heater tube does not glow red.
- Can I toast mochi?
- Can I toast frozen bread?
- Do I need to add water for all modes?
- How to Use Each Mode
- Can I use this product outside of the United States?
- Placement and Dimensions
- I need technical assistance for my BALMUDA product. Who can I contact?
- How can I contact BALMUDA for after service?
- Where can I see actual units before purchase?
- What is the difference between BALMUDA The Kettle and MoonKettle?
- Does MoonKettle allow you to set the exact temperature for boiling water?
- Does MoonKettle have a function to keep the water warm?
- Can I activate the Hold mode (keep-warm function) after using some of the boiled water?
- Does the MoonKettle have a leak prevention function?
- What is the meaning behind the sound effects?
- How long does it take for MoonKettle to boil water?
- Does the MoonKettle emit a notification sound when the water is boiled?
- Can MoonKettle be used overseas?
- Can I put liquids other than water in MoonKettle?
- What is the capacity of MoonKettle?
- Are MoonKettle Black and White colors the same as BALMUDA The Toaster?
- Why is MoonKettle not stable on power supply base unit?
- Why is there water leakage from MoonKettle?
- How do you clean MoonKettle?
- Does MoonKettle have a safety function?
- When boiling water at a set temperature, does MoonKettle stop heating once it reaches the target temperature?
- Does MoonKettle become hot when the water is boiled?
- How does the power turn off?
- When boiling water, I hear a loud "roaring" sound from inside. Is this normal?
- What is the unit dimension of BALMUDA The Kettle?
- How long does BALMUDA The Kettle take to boil water?
- What are the features of BALMUDA The Kettle?
- How do I clean?
- How can I dispose of a rechargeable battery that has been replaced?
- When operating on the battery, how many hours can it be used consecutively?
- Can it be used outdoors, such as when camping?
- What color will the cord be if I purchase the white lantern?
- Does the shade get hot?
- The light flickers when the lantern is lit up. Is this a failure?
- What is the unit dimension of BALMUDA The Speaker?
- Where can I find a retailer near me?
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Call us at 833-333-1033
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Monday to Friday except holidays