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  1. BALMUDA
  2. The Clock
  3. Product FAQ

Product FAQ

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  • Is it rechargeable?
  • What color variations are available?
  • Can it be used as a Bluetooth speaker?
  • Can it be linked with smart speakers?
  • How is it different from a regular clock?
  • What is “Light Hour”?
  • What is “Relax Time”?
  • Is it waterproof?
  • Where is it manufactured?
  • What materials are used?
  • Can it be used without the app?
  • Will the time ever fall out of sync?
  • Does The Clock support voice control?
  • How long is the warranty period?
  • What is the time zone setting?
  • How much does the device weigh?
  • Does it come with a storage case for carrying the device?
  • Does BALMUDA sell power cables and adapters separately?
  • Can I use power cables and adapters from other BALMUDA products as substitutes?
  • Can I play my own music or sounds instead of the default background sounds when using the alarm, timer, and Relax Time features?
  • Is there an airplane mode?
  • The operating time is listed as 24 hours. Is this when running on the battery? For a battery-powered device, 24 hours seems short. Why is it 24 hours?
  • Can I select the Battery power-saving state?
  • Is there a place where I can see the actual product during the pre-order period?
  • Do I need to change the time zone manually (or will it automatically adjust the time based on local location data)?
  • Is there a setting where it will tell me the time if I speak to it (like Alexa)?
  • Can I turn the power on while the AC adapter is plugged in, and will it charge while doing so?
  • Can I use it with a tablet?
  • I do not have a Wi-Fi network. Can I use a 4G or 5G cellular network instead?
  • What is the sender email address for the login link email?
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