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BALMUDA USA
  • BALMUDA The Toaster
  • BALMUDA The Kettle
  • BALMUDA The Lantern
  • Better Moments
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  • About Us
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  1. BALMUDA
  2. Knowledge Base

Knowledge Base

FAQ and Services

Announcements/Events

  • 2022 Holiday Calendar

Where to buy

  • Where can I find a retailer near me?

Website/Online Account

  • Do I need to create an account to make an individual purchase?
  • What are your customer support business hours?
  • How do I subscribe/unsubscribe to e-newsletter?

Orders

  • Do you offer gift wrapping service?
  • Will a packing slip with the price be included on gift order?
  • What information is shown on the shipping label?
  • Where can I purchase BALMUDA products?
  • Can you combine multiple orders (orders under different order numbers)?
  • Can an order be cancelled after it has been placed?
See all 8 articles

Payment

  • Do you offer financing?
  • Do you accept international credit cards for purchases?
  • Do you accept VISA or MasterCard Gift Card’s for purchases?
  • Can I use two different credit cards for my purchase?
  • Which Payment Methods and credit card do you accept?

Shipping and Delivery

  • Shipping fees and delivery timeframe
  • How can I get free shipping?
  • Do you deliver on weekends?
  • Can I request a specific delivery date?
  • Do you deliver outside of the United States?
  • Who can I contact regarding my shipment?
See all 9 articles

Return and Replacement

  • How can I return my purchase?  
  • Am I able to return products that I purchase online to physical stores?
  • Do you charge a restocking fee?
  • Bundle Pack Return Policy

Warranty and Repair

  • Does the product include a warranty?
  • Can I add a protection plan?

Customer Support

  • Product Support
  • Product Register
  • FAQ
    • Return and Replacement
    • Shipping and Delivery

Our Policies

  • Privacy Policy
  • Terms and Conditions
  • Return Policy
  • Warranty and Repair Policy

Our Company

  • About us
  • News

Receive a 10% off discount when purchasing BALMUDA The Toaster, BALMUDA The Kettle, or BALMUDA The Lantern. Discount will be automatically applied at check out. Valid from April 20 until May 8, 2022, 11:59 pm PT. Offer valid at US.BALMUDA.COM only. Offer may not be combined with other discounts and is not valid on previously purchased merchandise. Accessories, gift boxes, and extended warranties are excluded from the offer. Promotion is subject to change without notice. Discount is based on merchandise total before taxes and shipping charges are applied. No dealers. May not be redeemed for cash or cash equivalent and is not transferable. Valid in US only.

BALMUDA

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Country / Region

North America