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  1. BALMUDA
  2. Knowledge Base

Knowledge Base

FAQ and Services

Announcements/Events

  • Support hours for 2020 Holidays

Where to buy

  • Where can I see actual products in person?

Website/Online Account

  • Do I need to create an account to make an individual purchase?
  • What are your Customer Support Center business hours?
  • How do I subscribe/unsubscribe to e-newsletter?

Orders

  • Can you combine multiple orders (orders under different order numbers)?
  • Where can I purchase BALMUDA products?
  • Can I change the product I ordered after I have placed my order?

Payment

  • Do you offer financing?
  • Do you accept international credit cards for purchases?
  • Do you accept VISA or MasterCard Gift Card’s for purchases?
  • Can I use two different credit cards for my purchase?
  • Which credit cards do you accept?
  • Which Payment Methods do you accept?

Shipping and Delivery

  • How can I get free shipping?
  • Do you deliver outside of the United States?
  • Do you deliver on the weekend?
  • Do you require a signature for deliveries?
  • Who can I contact regarding my shipment?
  • Can I pick it up at my local FedEx Station?
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Return Policy

  • Bundle Pack Return Policy
  • How can I return my purchase?
  • Am I able to return products that I purchase online to physical stores?

Warranty & Repair Policy

  • Does the product include a warranty?

Customer Support

  • Product Support
  • Product Register
  • FAQ

Our Policies

  • Privacy Policy
  • Terms and Conditions
  • Return Policy
  • Warranty and Repair Policy

Our Company

  • About us
  • News
BALMUDA

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Country / Region

North America