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Product FAQ

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  • What is the unit dimension of BALMUDA The Speaker?
  • Can I use a generic AC adapter and/or extension cord?
  • Can I purchase the AC adapter?
  • I just purchased It, and the power doesn’t turn on.
  • Can I use it outdoors? Is it waterproof?
  • How long is the life of the LED? Is it possible to replace just the LED?
  • Is there an automatic shutoff or timer feature?
  • Does it support Wi-Fi or AirPlay connections?
  • Can I connect multiple BALMUDA The Speaker units at the same time and play music?
  • Is a dedicated app required to use BALMUDA The Speaker?
  • Is there an equalizer feature?
  • Can I turn off the lights (LiveLight) while playing music?
  • Can I adjust the volume of the startup sound when I turn on the power?
  • I want to check the battery charge level.
  • Is HFP (Hands-Free Profile) supported? What happens if I get a phone call while playing music from my smartphone?
  • It demands a passkey when registering a Bluetooth pairing.
  • What playback devices are supported?
  • How do I clean it?

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