When returning one or both items of a bundled purchase, the product must be unused and returned with all accessories, manuals, documentation, and any other items that were included in the original packaging. BALMUDA will refund the retail price minus bundle discounts of validly returned products.
Please note that the products must have been purchased directly from US.BALMUDA.COM. BALMUDA cannot accept returns of products purchased from other retailers or resellers. Refunds will not be given for returns made after thirty (30) days from the delivery date. Original shipping charges are not refundable and BALMUDA will not accept returns of accessories.
For more information on the Return Policy, please click here.
For assistance with your return, please contact BALMUDA Support at US.BALMUDA.COM or call 833-333-1033, Monday-Friday between 9am-6pm (PT) excluding holidays.