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Articles in this section
  • I need technical assistance for my BALMUDA product. Who can I contact?
  • Why is BALMUDA The Kettle not stable on power supply base unit?
  • Why is there water leakage from BALMUDA The Kettle?
  • How do you clean BALMUDA The Kettle?
  • Does BALMUDA The Kettle have a safety function?
  • Does BALMUDA The Kettle have the function to set the exact degrees of boiling water?
  • Does BALMUDA The Kettle have a function to keep the water warm?
  • Does the surface of BALMUDA The Kettle get hot when boiling water?

I need technical assistance for my BALMUDA product. Who can I contact?

Please visit our US.BALMUDA.COM, or call our BALMUDA Support Center at 833-333-1033, Monday-Friday, between the hours of 9am-6pm, PT.

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Receive a 10% off discount when purchasing BALMUDA The Toaster, BALMUDA The Kettle, or BALMUDA The Lantern. Discount will be automatically applied at check out. Valid from April 20 until May 8, 2022, 11:59 pm PT. Offer valid at US.BALMUDA.COM only. Offer may not be combined with other discounts and is not valid on previously purchased merchandise. Accessories, gift boxes, and extended warranties are excluded from the offer. Promotion is subject to change without notice. Discount is based on merchandise total before taxes and shipping charges are applied. No dealers. May not be redeemed for cash or cash equivalent and is not transferable. Valid in US only.

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