Who can we contact for product related issues? Please visit our US.BALMUDA.COM, or call our BALMUDA Customer Support Center at 833-333-1033, Monday-Friday between the hours of 9am-6pm, PST. Related articles Does the product include a warranty? What is the unit dimension of BALMUDA The Kettle? How can I return my purchase? I need technical assistance for my BALMUDA product. Who can I contact? Where can I purchase BALMUDA products?