Who can we contact for product related issues? Please visit our US.BALMUDA.COM, or call our BALMUDA Support at 833-333-1033, Monday-Friday between the hours of 9am-6pm, PST. Related articles What are the features of BALMUDA The Kettle? Where is my serial number? How bright is it? Please tell me the illuminance at each setting. Is the plastic part inside of the kettle BPA (bisphenol A) free? I need technical assistance for my BALMUDA product. Who can I contact?