Why is BALMUDA The Kettle not stable on power supply base unit? This is not a malfunction. When you put water inside of The Kettle, the unit will sit stable on base. Related articles Why is there water leakage from BALMUDA The Kettle? I need technical assistance for my BALMUDA product. Who can I contact? Where are they made? Does the product include a warranty? How do you clean BALMUDA The Kettle?